Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of LeShaye Davis

LeShaye Davis

March 4, 2026

5  out of  5
rating by LeShaye Davis
"Great precise service. Friendly, and willing to help."
We responded:
"LeShaye, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Jeff Kleier’s Team—we are always here to help!"
Profile photo of Clem Haag

Clem Haag

March 3, 2026

5  out of  5
rating by Clem Haag
"I called Jeff’s State Farm With a few questions and Jeff quickly walked me through all my options and made me comfortable with the decisions I made as far as coverage. I always feel confident when I call them to get information or pricing that I will be treated fairly and quickly."
We responded:
"Thank you for the amazing review, Clem! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Profile photo of Eddie Jensen

Eddie Jensen

February 26, 2026

5  out of  5
rating by Eddie Jensen
"helped me save a lot of money with bundling my insurance and helped soothe protection concerns as a first-time home buyer. I highly recommend for those considering switching insurance or stepping into homeownership"
We responded:
"Eddie, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Jeff Kleier’s Team—we are always here to help!"
Profile photo of troy hephner

troy hephner

February 26, 2026

5  out of  5
rating by troy hephner
"As always. Everyone in jeff’s office is always very professional, personal and helpful. Highly recommend for all your insurance needs"
We responded:
"Thank you for the great review! We pride ourselves on being professional, personal, and helpful. We appreciate your recommendation for all insurance needs. Feel free to reach out to us anytime for assistance."
Profile photo of aNgElA ClArK

aNgElA ClArK

February 16, 2026

5  out of  5
rating by aNgElA ClArK
"Jeff, Caroline & their team are always helpful, quick & friendly!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Louisville to know that you had such a wonderful experience with us here on State Farm Agent Jeff Kleier’s Team."
Profile photo of Farren Flener

Farren Flener

February 13, 2026

5  out of  5
rating by Farren Flener
"Absolutely 💯 % better than progressive 👏 😀"
We responded:
"Wow, thank you for the 5-star review, Farren! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Profile photo of Sherry Wibbels

Sherry Wibbels

February 12, 2026

5  out of  5
rating by Sherry Wibbels
"I had some changes in insurance, l called and was connected to Matt, their response time was great! They , thankfully, were patient with me, l didn't have all of the pertinent info so they waited a day or so for me to get it. I really appreciate these guy's and hope to use them in the future on other needs. Thanks Jeff Klier, Matt, and State Farm!"
We responded:
"Sherry, we’re glad to hear how Matt was able to help you with your coverage needs! He is a key part of our team, and we value your feedback on how well he was able to assist you. Thank you for choosing us as your coverage provider!"
Profile photo of Michelle Weaver

Michelle Weaver

January 29, 2026

5  out of  5
rating by Michelle Weaver
"Jeff Kleier's Agency is alway professional and willing to help me with any and all my questions!!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Profile photo of Leslie Burke

Leslie Burke

January 28, 2026

5  out of  5
rating by Leslie Burke
"Very helpful with followup and paperwork I needed... Thank you!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Jeff Kleier’s Team here in Louisville . "
Profile photo of Bryce Fowler

Bryce Fowler

January 23, 2026

5  out of  5
rating by Bryce Fowler
"Jeff and his team have always been quick to respond, thoughtful to their customers, and work to look for the best deals for you before having to ask how to get better rates."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Jeff Kleier’s Team here in Louisville . "
Profile photo of Allison Hollenback

Allison Hollenback

January 22, 2026

5  out of  5
rating by Allison Hollenback
"Great experience with Matt, very patient, knowledgeable on all my questions and was so easy to work with!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here on State Farm Agent Jeff Kleier’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! "
Profile photo of Rema Polsgrove

Rema Polsgrove

January 16, 2026

5  out of  5
rating by Rema Polsgrove
"Jeff and his group are amazing! I’m always taken great care of with any of my insurance needs."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Profile photo of Carole Buskirk

Carole Buskirk

January 9, 2026

5  out of  5
rating by Carole Buskirk
"I cannot imagine having any other insurance nor team that is jeff Kleier and Caroline! Though insurance is costly and often upsetting to have to make any type of claim these people have been a Godsend to me. They are kind, efficient professional...I trust them completely."
We responded:
"Thank you so much for your kind words and trust! We’re truly honored to be your insurance team and to support you through every step. Jeff and Caroline take great pride in providing compassionate, efficient, and professional service, and it means a lot to hear that their efforts have made a positive difference for you. We’re here whenever you need us and appreciate the opportunity to serve you for both your property and vehicle insurance needs!"
Profile photo of Adam Hunter

Adam Hunter

January 8, 2026

3  out of  5
rating by Adam Hunter
"Good"
We responded:
"Thank you for sharing your feedback with us, Adam. We are pleased that you had a generally positive experience with us here on State Farm Agent Jeff Kleier’s Team. If there are any areas where you feel we can enhance our insurance services, we would be grateful for your suggestions. Our goal is to continuously improve and serve our community better. "
Profile photo of Kristen

Kristen

December 18, 2025

5  out of  5
rating by Kristen
"Great experience with Jeff and his team at State Farm. Professional, efficient, and easy to work with. Coverage options were clearly explained and the process was smooth. Highly recommend."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
Profile photo of bailey brand

bailey brand

December 18, 2025

5  out of  5
rating by bailey brand
"Always serve me with a smile and good attitudes"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
Profile photo of Chelbie Petrey

Chelbie Petrey

December 18, 2025

5  out of  5
rating by Chelbie Petrey
"Jeff’s office has always went above and beyond with the care they provide in insurance services! Their customer service is phenomenal and they make you feel like a part of their family!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
Profile photo of Kelli Paul

Kelli Paul

December 18, 2025

5  out of  5
rating by Kelli Paul
"Wonderful people to work with! Always helpful and kind."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
Profile photo of Benny Foster

Benny Foster

November 21, 2025

5  out of  5
rating by Benny Foster
"Excellent agent to have for all your insurance needs. I have always had a pleasant experience when dealing with this office. Zach and Jeff are terrific to work with."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
Profile photo of Joseph Gill

Joseph Gill

November 17, 2025

5  out of  5
rating by Joseph Gill
"it was definitely efficient and quick. I needed a renewal for house insurance!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
Profile photo of Robert Kennedy

Robert Kennedy

November 11, 2025

5  out of  5
rating by Robert Kennedy
"The quality of customer service I receive is a five star"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
Profile photo of Cathy Thompson

Cathy Thompson

October 15, 2025

5  out of  5
rating by Cathy Thompson
"Matt was extremely helpful, knowledgeable, and courteous. I will recommend."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
Profile photo of Tiffany Lightsy

Tiffany Lightsy

October 13, 2025

5  out of  5
rating by Tiffany Lightsy
"Very professional and the colleagues are helpful in getting you the best home and auto rates for insurance.🤩"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
Profile photo of Carolyn S

Carolyn S

September 25, 2025

5  out of  5
rating by Carolyn S
"Extremely happy with my services"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
Profile photo of Russ Daniel

Russ Daniel

September 24, 2025

5  out of  5
rating by Russ Daniel
"Excellent service. Great follow up. Answered all my questions. Very knowledgeable."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "